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The Other End of the Line (2008)

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An employee at an Indian call-center travels to San Francisco to be with a guy she falls for over the phone.


James Dodson


Tracey Jackson





Cast overview, first billed only:
Jesse Metcalfe ... Granger Woodruff
Austin Basis ... Charlie Hendricks
Larry Miller ... Kit Hawksin
Michael Chen Michael Chen ... Mike
Nouva Monika Wahlgren ... Ula (as Nauva Green)
Sara Foster ... Emory Banks
Harry Key Harry Key ... New York Waiter
Shriya Saran ... Priya R. Sethi
Tara Sharma ... Zia
Sushmita Mukherjee ... Manju R. Sethi
Jai Thade Jai Thade ... Govinda R. Sethi
Kiran Juneja ... Aunt Pimmi (as Kiran Joneja)
Suhita Thatte Suhita Thatte ... Priya's Aunt #2
Anupam Kher ... Rajeev Sethi
Avantika Akerkar ... Miss Prasad


While struggling to impress new hotelier client Kit Hawksin, Granger Woodruff of the ad agency Stimulus is told by Jennifer David of the CityOne Bank call center that his identity has been compromised and his credit card is being misused. While tracing transactions, both become friendly and agree to meet in San Francisco at the Hawksin Hotel. When she apparently does not show up, Granger befriends an Indian girl, Priya Sethi, who has flown in to attend a relative's birthday party. Granger will get a rude awakening when he finds out that Priya is actually Jennifer, additionally the fiancée of wealthy Mumbai-based Vikram Bhatia. Since Priya has traveled to America without her family's consent, Granger will also incur her family's wrath, three of whom have felt compelled to travel there to locate Priya then escort her back home to marry Vikram. Written by rAjOo (gunwanti@hotmail.com) / revised by statmanjeff

Plot Summary | Plot Synopsis


Two countries. Two cultures. One chance at love.


Comedy | Drama | Romance

Motion Picture Rating (MPAA)

Rated PG-13 for some suggestive material | See all certifications »

Parents Guide:

View content advisory »


Official Sites:

MGM [United States]


UK | USA | India


English | Hindi | Italian

Release Date:

12 February 2009 (Singapore) See more »

Also Known As:

Call Center - Bei Anruf Liebe See more »

Filming Locations:

Mumbai, Maharashtra, India


Box Office


$14,000,000 (estimated)

Opening Weekend USA:

$59,078, 2 November 2008, Limited Release

Gross USA:

$115,504, 7 December 2008
See more on IMDbPro »

Company Credits

Show more on IMDbPro »

Technical Specs

Sound Mix:

DTS | Dolby Digital



Aspect Ratio:

2.35 : 1
See full technical specs »

Did You Know?


The movie is the first combination between the Indian powerhouse production house, Adlabs, with their American counterpart MGM. The film was co-produced by the Indian-American producer Ashok Amritraj and Patrick Aiello. See more »


It is shown in the movie that Priya suddenly decides to take off for USA and the very next day she's in the US. The same happens with Granger, as he suddenly walks out of his friend's wedding and takes off for India. Both scenarios are impossible as it takes quiet a long time (weeks) for Indians to get a US tourist visa approved after a long process and for American visitors to get an Indian Visa approved. None of the two countries have got "visa-on-arrival" or "visa free entry" treaties for citizens of their counterpart country. See more »


Priya R. Sethi: It's just, something happened when I was gone. I jumped in the ocean. I got sick eating chocolates. I just fell in love.
See more »


References Sleepless in Seattle (1993) See more »


Can't Help Falling In Love
Written by Luigi Creatore, George David Weiss and Hugo Peretti
Performed by Liela Avila
See more »

Frequently Asked Questions

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User Reviews

Adorable romantic comedy
22 September 2011 | by vchimpanzeeSee all my reviews

Granger and his partner Charlie are struggling in the advertising business. They make a sultry and suggestive presentation to Kit Hawksin of Hawksin Hotels, a very demanding businessman. Hawksin is very disappointed that the ad executives do not get his conservative views, but he agrees to give them another chance.

While in bed with his intimidating girlfriend Emory, Granger receives a call from CitiOne Bank saying his identity has been stolen. It is the first of many contacts Granger will have with "Jennifer David", who claims to be from San Francisco. Actually she is Priya Sethi of Mumbai, India.

Priya is engaged to Vikram but doesn't love him. As is often the case in India, it is an arranged marriage and her conservative parents don't care what Priya wants. They are even bothered that she works the night shift (because that is daytime in the United States, where CitiOne wants its customers to think the callers are from) and seem to want her to leave that job. But Priya is very good at her job and enjoys it; she mimics an American accent perfectly. And we see the training the employees get: it's quite detailed and we see how her employer expects everyone to convince people they are American.

Charlie, meanwhile, is also about to get married, and Granger will be his best man. This provides even more distractions.

As part of his effort to win over Hawksin, Granger and Charlie have to go to San Francisco. This gives Priya a chance to meet Granger, and she reluctantly agrees to do so--in order to talk about business. She has relatives in the area and her family believes she is visiting them. Never mind how she gets so much time off work.

But when Granger arrives at the meeting place, he sees several girls who could be "Jennifer". Realizing she has seen granger, and knowing she will never live up to his expectations, she gives up on trying to meet him. But then Granger bumps into her--literally. Granger and Priya immediately make a connection, and to make sure their relationship will work, Priya keeps quiet about her real identity, claiming to be a nurse from India on vacation.

It just so happens Priya is staying at Hawksin Hotel, and Hawksin meets both Granger and Priya. He asks Priya for an evaluation of his hotel and she does a wonderful job, worthy of one of his commercials. For that he rewards her with one of the finest rooms.

Meanwhile, Priya's parents wonder what has happened to her, and they angrily take off for San Francisco to retrieve their wayward daughter.

Over the course of the movie, Granger and Priya run into numerous obstacles. Will they overcome them?

Well, I can say this much. The ending is nothing short of amazing.

Shriya Saran is beautiful, adorable, easy to like and quite talented. She does a very convincing American accent and comes across as very intelligent, though she's just cute enough not to be threatening.

Unlike Sara Foster, who is merely pretty, but we don't want to like her and we're not supposed to want her and Granger to make it.

Jesse Metcalfe also does quite a good job. Especially in one scene toward the end, but I don't want to give away too much. I'll just say he talks about the time he and Charlie went to summer camp.

The clash between cultures provides some opportunities for comedy, and both leads make this work.

Austin Basis is appealing, coming across as an friendly but somewhat incompetent. I especially liked how Hawksin intimidated him and pointed to his proper and quiet Japanese associate of thirty-plus years. Larry Miller, as Hawskin, also does a very good job as a demanding businessman.

The conservative Indian relatives make this movie different. The father Rajeev is determined to keep his family in the past but realizes he is fighting a losing battle. He is appealing in a bumbling way.

There is one hilarious scene at the San Francisco hotel involving words that can have more than one meaning. The movie does get slightly naughty from time to time, and it would be hard to describe it as a family film, but the version I saw likely had some offensive material cut out for broadcast TV and was relatively clean.

It's mostly formula but it's a winning formula.

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